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Selected Work

Cleaning Service Operations

A cleaning operation was spending too much time coordinating work manually. We mapped where information was getting lost and built the operating system around the actual service workflow.

Cleaning operationsWorkflow managementClient communication

The problem

Job details, scheduling, photos, completion proof, client communication and reporting were manual or disconnected.

What we found

Assignments were hard to organize, proof was disconnected from job records, client updates took extra effort and reporting created unnecessary follow-up.

What we built

A centralized service-management system connecting job details, scheduling/assignment, documentation, photos, completion proof, client communication and admin oversight.

Operational impact

Reduces manual coordination, creates a clearer job record and gives clients more consistent information without more admin work.

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Or reach us directly at hello@gleasoninsight.com